Participants engaged in a collaborative benchmarking discussion focused on the value of safety incident data as a tool for identifying emerging risks, strengthening prevention efforts, and improving overall organizational performance. A central theme of the conversation was the importance of collecting and sharing meaningful incident data across organizations to develop a more complete understanding of industry-wide trends. Attendees emphasized that robust participation and c

The forum focused on how utilities are defining, measuring, and responding to affordability pressure. First Quartile framed affordability as a growing issue tied to customer stress, resiliency needs, load growth, the economy, rate pressure, and increasing attention from regulators and governing bodies. The purpose of the discussion was to begin building a more unified, defensible affordability position that supports customers while also giving utilities better peer context an

The discussion focused on how utilities are presenting, scrubbing, automating, and using reliability data, especially OMS outage data, reliability dashboards, cause coding, and QA/QC practices. Participants shared how they are building dashboards to track reliability performance, support leadership reporting, and help operating teams better understand what is driving outages. A clear theme was that organizations are at different stages of maturity, but they are moving in the