Meet The Team

Debi Is our program director for the Transmission & Distribution benchmarking program.  She has over 30 years of experience supporting and leading benchmarking programs. Debi also manages our infrastructure for benchmarking and reporting in support of clients. Debi holds a BS degree.

Rob oversees Performance Management and Improvement initiatives for our clients and serves as the Program Director for the Customer Service Benchmarking Program. With over three decades of industry experience, he specializes in strategy execution, process optimization, and driving organizational change. Rob studied at SUNY Potsdam.

SallyRose leads the data validation and analysis team for the benchmarking programs.  She serves as the primary contact for clients’ day-to-day questions regarding program resources and data integrity.  SallyRose has over 20 years of experience contracting with utilities and supporting benchmarking programs.  She is a licensed PE and holds a BSc, MS, MBA, and PhD.

Spencer leads our data analytics efforts and Python automation. He supports the benchmarking programs through data visualization, statistical analysis, and operations coordination. Spencer improves data processes through automation while also providing data entry training and assistance. He holds a Bachelor of Business Administration and an MBA with concentrations in data analytics.